
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
8 Messages
Friday, December 11th, 2020 4:30 PM
Firmware Updates
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2 years ago
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davey_d
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4.3K Messages
2 years ago
Thanks for the suggestions! Our Engineering team is of course always hard at work on even more improvements. We prefer to go slow, and test (A LOT), to really make sure that each update has the most benefit.
We have heard both of your requests before. On the first one - it might be a little tricky to implement. As you know, the way the app issues commands to your cameras is through the web. So if the issue with the camera is that it's been disconnected from the web, there would be no way to send a command to it. Though a reboot command might be useful in cases where it's not the connection that is necessarily the issue.
As for the Base Station producing more specific voice prompts instead of door chimes - you are definitely not alone! We'll add your voice to the chorus, which seems to be getting louder all the time.
- Johnny M.
SimpliSafe Home Security
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