5 Messages
Extending New Outdoor Camera Range
Anyone figured out how to extend range of the new outdoor camera when inside a structure, such as metal barn, shed, or outdoor office? Wi-Fi router is in metal barn along with camera connected using 2.4Ghz frequency. Barn is 200ft. away from base station ( beside a window) inside home. Able to connect and view camera when standing inside the barn, but when outside of the barn anywhere else, unable to connect and view. Thought the router inside of barn (hardwired to the home network underground acting as a bridge for internet ) would eliminate any connectivity to the barn, but issue persists. Any solutions or hacks to resolve this issue?
alexandria_c
Community Admin
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242 Messages
2 years ago
Hi @Quantase, welcome to the community!
The Outdoor Camera does require a connection back to the Base Station to wake up. When you are testing this and it is working, do you have any doors open back to the house where the Base Station resides? It's possible that in some instances there is a clear connection to the Base Station that is allowing the signal to go through.
If possible, it might be best to try and relocate the Base Station within your home to have a better line of sight to the Outdoor Camera - such as in a window.
Let me know the details and I'd be happy to look over this further with you.
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Quantase
5 Messages
2 years ago
Thanks for the comments. To add to this puzzle is that when clicking to show video, it says: waking up camera—> connecting-> launching live video-> camera disconnected from the internet. It seems like it did connect, but then lost internet. Not sure if this is just a standard response no matter what the video (connect to base station or wi-fi) or if the camera is faulty and need replacement. Thoughts?
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