What symptoms tell you that the Panic Button is not working properly? Are you getting an Error message on the Keypad or the SimpliSafe app?
Don't forget, when you're looking at the app, you'll want to refresh it (by hitting the circular arrow button at the top) to get the most up-to-date info. Also, when you're testing, you want to press the button for two seconds to actually trigger it - this is a failsafe to prevent accidental presses.
davey_d
Community Admin
•
5.6K Messages
3 years ago
What symptoms tell you that the Panic Button is not working properly? Are you getting an Error message on the Keypad or the SimpliSafe app?
Don't forget, when you're looking at the app, you'll want to refresh it (by hitting the circular arrow button at the top) to get the most up-to-date info. Also, when you're testing, you want to press the button for two seconds to actually trigger it - this is a failsafe to prevent accidental presses.
- Johnny M.
SimpliSafe Home Security
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