
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Device NOT ID'd on Alarm Event
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Updated
2 years ago
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captain11
Captain
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5.1K Messages
2 years ago
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clark711
6 Messages
2 years ago
Just found your reply.
First, I did not know of a SS2 or SS3. My system is "new". I did originally have a SimpliSafe system from about a year+ ago, but it was replaced by SimpliSafe a month ago. It is definitely the "new" system, so is that a SS3?
I have the $24 per month monitoring plan.
Thanks,
Clark Johnson
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harriet_c
Community Admin
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68 Messages
2 years ago
Is your app up to date? I also suggest calling our support number at 800-548-9508 so we can help you troubleshoot live!
Thanks!
- Harriet C.
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