‎Deleting devices | SimpliSafe Support Home
 
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Wednesday, January 1st, 2020 4:00 AM

Deleting devices

Hi- we are currently in a rental home for just a few months and plan on living our SimpliSafe system to our new home as soon as it is finished. Is it possible to delete the sensors we do not need now, and then add them back when we move the system? I just set it all up, but I keep hearing that some of our devices are not responding and after looking through the menu it's the pieces we don't need at the moment. Thanks!

Advocate

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2.2K Messages

4 years ago

yes, you can delete them now and add them back in at any time.

Advocate

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2.8K Messages

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10 Points

4 years ago

The "devices not responding", may mean the batteries need changed.

Write down the serial numbers of all your sensors, base, etc before you delete them, and keep the list in a safe, handy place - hopefully you've already done this.

1 Message

6 months ago

How do I delete a device that is not responding as a new one is going to be sent.

Community Admin

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5.2K Messages

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80 Points

Hi @papabear1431 ,


We've got step-by-step instructions for that on our Help Center here.

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