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How do I remove sensors from my SimpliSafe system?


Does your Keypad look like the one pictured to the left? Then you're in the right place! You've got the Gen 3 SimpliSafe system. If you purchased a system in 2017 or earlier, you have the Original SimpliSafe. Click here to view the article about the Original SimpliSafe. If you're not certain which system you have, you can tell the difference here.

To remove a Sensor from your system using the SimpliSafe mobile app:

  1. Navigate to the three-bar menu at the top left corner of the app

  2. Select My System

  3. Choose Device Settings

  4. Scroll down to your Sensor and tap on which one you want to remove

  5. At the bottom of this page, press the "X Remove Device" text

To remove a sensor from your system using the Keypad:

  1. Open the Menu on your Keypad (using your Master PIN)

  2. Select “Devices” and navigate to the device you’d like to remove. Select it with the right rocker.

  3. Scroll to the bottom of the sensor’s listed settings and select “Remove”. Confirm the removal with the right rocker.

  4. Press “Off” to exit the menu.