‎Custom Modes and initial SS impressions | SimpliSafe Help Center

Wednesday, March 24th, 2021 7:55 PM

Custom Modes and initial SS impressions

Community Admin


491 Messages

2 years ago

Hi @ns1jab,

Sorry about that! We must've missed your reply earlier. We have responded to your post primarily answering that, no, this feature for an additional mode will not be included in the 2.1 rollout.

SimpliSafe Social Team
SimpliSafe Home Security



5.1K Messages

2 years ago

@ns1jab whereas Simplisafe does try to be straight with their customers, even when the answer or answers are not to their liking, its better than then ADT model, at least when I was one of their customers 9 years ago. That model was to mislead, and at times, outright lie. Yes, SS does have some shortcomings but I believe you know my position being a customer with SS this long.



2.2K Messages

2 years ago

For the answer to this question, look at the hardware.  To add a mode, you'd need at the minimum a new user interface, which would require new hardware.  Maybe SS4 could have it, but I don't see it being possible to add it to SS3.
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