
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Constant power outages
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1 year ago
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captain11
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captain11
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whoaru99
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whoaru99
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Do similar at the wall end with the plug. Could it be a loose/worn out receptacle/outlet?
Has the power cable possibly been damaged? Sharply kinked, a pet chewed it, etc?
When it's all plugged in and working, try wiggling the wall wart a little, try wiggling the cable along its length, and lightly wiggling the plug at the base. Does the power out event occur?
If none of that points to a possible cause then I would do Captain's suggestions of trying the base on a different outlet or even a different branch circuit, or different power strip, or whatever combination of those might apply.
If none of that helps/identifies a likely suspect that may be on your end, then you'll have to get hold of SimpliSafe tech support. Phone in, don't wait for/expect a reply on the forum. Presence has been better lately by SS but still the best/quickest way is to proactively phone in.
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