8 Messages
Changing device "alarm mode" - no way to save new mode in home/away
I'm trying to change the alarm mode on an entry sensor to send a "secret alert" in home mode (on my android phone app). There are 3 radio button choices, "Alarm", "Secret alert" and "Disabled". After selecting the 2nd option there is no OK or SAVE button. Clicking outside the popup just aborts to the original setting. How do you make a change and SAVE it here?
captain11
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4 years ago
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jeffdarter
8 Messages
4 years ago
Main screen: upper left corner hamburger menu
:Settings
::Device Settings
:::(Entry sensor selected) - Entry Settings
::::Alarm Mode - Home
:::::Alarm/Secret Alert/Disabled (radio buttons)
::::::There is no ok or save button here
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captain11
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jeffdarter
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4 years ago
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captain11
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captain11
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davey_d
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5.7K Messages
4 years ago
Yes, when editing the settings for a specific component, say an Entry Sensor, there should be a title bar up at the top. the "Save" button should be there. It should be grayed out until you make a change to the settings.
Improper scaling of the app might be a good lead. I did test on my own personal Pixel 4 XL, and I'm not able to replicate the issue. Would you mind letting us know what device you're using, and with what version of Android? That'll give our QA team a good place to start.
- Johnny M.
SimpliSafe Home Security
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captain11
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davey_d
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4 years ago
My wallet is sad to say, I have both. My technophile self couldn't resist.
But I see what you mean now. When you tap (for example) "Home" under the Alarm Mode section, that opens a popup. And the "Cancel" and "OK" buttons are obscured at the bottom of that popup window. On my screen, I can just barely see the buttons peaking out!
I'm reporting this to our app UX team.
- Johnny M.
SimpliSafe Home Security
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captain11
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whoaru99
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captain11
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