‎Cellular Module...Need to Upgrade ASAP | SimpliSafe Help Center

Tuesday, April 6th, 2021 4:33 AM

Cellular Module...Need to Upgrade ASAP

​the order [WP18504784] was cancelled! ​

1.3K Messages

2 years ago

I don't know why, but your 1st course of action in this case is to call in.

Even if SS support replies to this thread most likely they are going to advise calling in. So, cut to the chase and call in right away.

Community Admin


491 Messages

2 years ago

Hi @eldesign06,

After looking over your account, we'll need to speak with you to get everything sorted out. We'll make sure to have one of our Specialists reach out to you right away.

SimpliSafe Social Team
SimpliSafe Home Security

2 Messages

2 years ago

Thanks, the specialist seems to have this in hand, appreciated being
able to communicate via e-mail, too.
It's one of the v1 systems [gasp!] still in use, works great - - but need
to update equip. to accom. the cell module.
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