Good info! Yep, the key advantage of lithium batteries is that they're good for low-drain, long-term applications. We figured most folks would be fine with replacing them completely if you only need to do it every 3 years or more.
My CR123 battery did not last 3 years or more! Need to be able to see in the app the battery level on each device. Does not make any sense on battery sensors that a user does not see this information.
Ironically, polling battery levels takes up extra battery power. So the system doesn't do that constantly. But you will get a "Low Battery" warning when the levels are getting close to low.
However, if sensor batteries are not lasting the expected 3-5 years, we might need to troubleshoot - something might be affecting battery performance.
Or if you're getting a "Sensor Error", that means the sensor is failing to check in, which could be caused by other things, like severe physical or wireless interference.
Either way, we strongly suggest giving our Support team a call at 800-548-9508 and we can help you figure it out!
If your answer is true and you do not use polling how does the system know when the battery is low. I have many battery operated devices ( from other companies sensors, to watches to smart phones), they all have battery notifications. At the very least your sensors should have a way for the user to force it into a mode to check. I never saw the indication that my motion sensor battery was low. I just saw that the sensors was unavailable.
davey_d
Community Admin
•
4.3K Messages
2 years ago
Good info! Yep, the key advantage of lithium batteries is that they're good for low-drain, long-term applications. We figured most folks would be fine with replacing them completely if you only need to do it every 3 years or more.
- Johnny M.
SimpliSafe Home Security
1
0
davey_d
Community Admin
•
4.3K Messages
2 years ago
Ironically, polling battery levels takes up extra battery power. So the system doesn't do that constantly. But you will get a "Low Battery" warning when the levels are getting close to low.
However, if sensor batteries are not lasting the expected 3-5 years, we might need to troubleshoot - something might be affecting battery performance.
Or if you're getting a "Sensor Error", that means the sensor is failing to check in, which could be caused by other things, like severe physical or wireless interference.
Either way, we strongly suggest giving our Support team a call at 800-548-9508 and we can help you figure it out!
- Johnny M.
SimpliSafe Home Security
0
0
bschatzow
3 Messages
2 years ago
0
0
whoaru99
1.3K Messages
2 years ago
0
0