Base Unit cannot log in to WiFi

@walt_20237 how long is your pw? There is a limit and should be found in the online help center.

Update: here is the link to the article. Might help.  Good luck.

https://support.simplisafe.com/hc/en-us/articles/360033119632-What-do-I-do-if-my-System-is-not-connecting-to-WiFi-

Hi walt_20237,

Sounds like you've already run through the usual checklist with our Support team. But I feel like there's maybe something we're still missing and haven't checked. I'm setting up a call now with a senior specialist to continue troubleshooting with you.

- Johnny M.
SimpliSafe Home Security

You ever figure it out?  I have very similar issue.  Rebooted keypad, base station and router...still nothing.

I had the same issue. Had to remove the batteries from the base station for more than a minute (only did 15-30 seconds on my first attempt)