
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Base Station not working
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3 years ago
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captain11
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3 years ago
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coltmaster1
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3 years ago
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puriaseem
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3 years ago
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wayneg51
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3 years ago
Hello-
I am getting the "Unable to reach Dispatch" error and my base station is blinking blue. I have followed the reboot directions many times, replaced the batteries and checked the power block voltage to the unit- all ok, It is in the same location as it has been for over 2 years. No new electronics have be added in the vicinity of the unit. I tried moving it to various locations in the house and rebooting in each spot, but still get the error. I'm beginning to believe the Cellular module has somehow failed. Please respond with any additional help as I am unprotected as of now and need this rectified as soon as possible.
Thank You
Wayne Gruen
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coltmaster1
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2.8K Messages
3 years ago
Wayne, don't rely on email, they're failing at that too, call them.
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