I just bought my SimpliSafe system from Best Buy about 2 weeks ago. I just moved into a new house a few days ago and set up the system. The base station has been plugged into power the entire time except for a couple of minutes here and there when I moved it to a different spot. It keeps complaining that it needs the batteries replaced. It's BRAND NEW! While The voice tells me every hour that it needs batteries, the app doesn't tell me anything. When I go into the app and check the status of the system it says everything is fine. What the hell? Should I return this to Best Buy?!