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Adaptor doesn't fit in base unit???
All ready to hook up the new system and the adpator provided does not fit into the base unit??? The base unit looks like it accepts an oval shaped end and the provided adaptor has a square/rectangular end. End result: Adaptor does not fit in base unit.
Anyone else heard of this???
Anyone else heard of this???
coltmaster1
Advocate
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2.8K Messages
3 years ago
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simplisafe_admin
Community Admin
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510 Messages
3 years ago
The power cord for the Original SimpliSafe System should be round, not rectangular. If you also received a SimpliCam with your order, make sure that you did not mix up the power cord from that as that one is rectangular.
SimpliSafe Social Team
SimpliSafe Home Security
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