
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
Video doorbell delay
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Updated
1 year ago
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ollie_s
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harriet_c
Community Admin
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68 Messages
2 years ago
Even if your camera is right near your router, there might still be wireless or physical interference getting in the way, so we want to test for that. We have a Connection Check tool you can use! In your app, go to Camera Settings > [your camera] > Connection > Connection Strength. This will let you know if it's the signal or not.
Hope that helps!
- Harriet C.
SimpliSafe Home Security
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baker464b
1 Message
1 year ago
I am having the same delay as several people have mentioned in this thread. As a matter of fact, I have a several second delay when I talk to someone at the camera.
It is a year since Harriet_C placed her comment, and with the current app that I have (Software Version v2.5.4.153) I can follow her path down to Camera. I do not have a Connection Strength to check. This version is on an Android device using Android Version 10.
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