‎Unwanted Notifications | SimpliSafe Support Home
 
nmlund's profile

Sunday, December 12th, 2021 5:26 PM

Unwanted Notifications

Overall, I am pretty pleased with the new outdoor camera I installed in our backyard. However, I am only concerned about activity while our system is set to "Home" or "Away". I don't need a notification every time my kids pass through the yard or I take out the recycling. Unless I am missing something, however, it appears as if the only options are for notifications to be always on or always off.

Is there a way to only receive notifications while the system is armed? Thank you.

Accepted Solution

Community Admin

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4.8K Messages

2 years ago

Hi nmlund,

Yes, right now the Outdoor Camera is set up to be active at all times. I've already brought the suggestion to our devs, that the Outdoor Cam should be responding to the armed state of the system. But I'll add your name to the list of those asking for it.

61 Messages

@davey_d

Add me as well please and thank you. 

1 Message

I would like this as well. Too many notifications while loading/unloading vehicle, washing car, yard work, etc.

5 Messages

Hello Davey,

Thank you for bringing this to the attention of the Development Team one year ago.  With so many folk clamoring for the ability to control the notifications better to help control the remarkable annoyance, one wonders about the prioritization process or the extent of programmng resources to service the important Simplisafe program.  I'm afraid that the valuable comments of customers who have taken their time to inform the company may be squandered.  Thank you once again for your attention to this important issue and any willingness to resubmit the issue with the additional support of the additional comments would be greatly appreciated.

2 Messages

Has there been any movement on this request.  I would like the ability to control these notifications.

Community Admin

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1.2K Messages

Hi @Rockee​, 

While there is currently no setting to only receive motion notifications when your system is armed, we do have the Snooze Notifications setting. With Snooze Notifications, you can temporarily pause notifications for a set amount of time.

1 Message

1 year ago

If there could be a “Pause for __ hours”option then I wouldn’t have to remember to turn notifications back on.

(edited)

8 Messages

@Avalonforsale​ Totally. Or just the ability to schedule on and off hours.

6 Messages

Add one vote for a "Do Not Disturb" scheduling ability. (see photo)

ONE THAT ALSO ALLOWS FOR MOMENTARY DISABLEMENT. (my Do Not Disturb app does this)

EG: I can open Simplisafe app, and chose a 15, 30, or 60 minute time frame to disable motion sensors.

The Do Not Disturb app I reference, has a NOW feature that will shut off my phone for preset amounts of time and even adds them up if you click multiple times. EG: I click the 15 min 3 times and it shuts my phone off for 45 minutes.

3 Messages

1 year ago

I would like to disable notifications for all cameras (including cameras on doorbells) whenever the system is set to Home or Off (especially when off).  Is this possible and if so, how do I configure this in the app?

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