Unable to install an outdoor camera asking for a software update?
I purchased an outdoor security camera but when I go to install the camera it says I need a Software update but the keypad, says it is up to date. However, the keypad has said the software was up to date when I first installed it in July I think. And I do only just found up that you don't update the alarm automatically you send a firmware update to the keypad then the customer installs the software. However, I have never seen a message in the 5 months to this has been installed to say it needs updating. I was thinking of doing a factory reset to force a firmware update. There was a firmware update on Dec 2 there should have been a Cog on the left side of the keypad to advise there is a forward update I've never received an update which I assumed was up to date but this isn't the case so how does one force an update without a Factory Reset.
Any help would be appreciated