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nealbooth's profile

Tuesday, March 7th, 2023 7:12 PM

Closed

Outdoor camera won't reconnect as won't stop flashing blue.

Hi

I disconnected my outdoor camera, and now can't reconnect. 

I just get a flashing blue light, but it's not connected to the base station to record. 

I've ran battery down, recharged, held reset button for 30 seconds, but nothing, still the flashing blue light.

Anyone experience this?

Thanks

This conversation has been merged. Please refer the main conversation:

KNOWN ISSUE: Outdoor Camera Unable to Reconnect, Flashing Blue

2 Messages

1 year ago

I am having the same issue as everyone else. Camera has worked fine for months. Stopped working this week. I have recharged the battery and tried holding the reset button multiple times. I can’t reconnect it to the system because it’s recording/flashing blue. Please fix this or send me a new outdoor camera.

2 Messages

1 year ago

Hi,

I am having the same issue as everyone else. About a week ago the camera stopped working and said the battery was dead. I’ve charged the batteries, but that didn’t work. I removed the camera from the app and tried to set it back up, but the light blinks blue and won’t connect to the app or reset. Please fix this! 

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