11 Messages
Outdoor Camera Magnetic Mount Failure
Mounting dome failure
I went to change the battery on one of my 3 outdoor cameras and discovered a problem. When i took the camera off of the mount (standard dome mount) the metal magnet dome came off with the camera itself. The metal magnet dome has a plastic dome insert inside the metal one and apparently the adhesive between the plastic and metal dome failed. I was really surprised that given this condition i didn't find the camera on the ground! This may be a big problem ongoing if the adhesive starts to fail more widely in the install base. I hope to call support and get a replacement this week. SS LMK if you have any comment to this situation. thanks, D
Accepted Solution
captain11
Captain
•
6.3K Messages
1 year ago
@drss Call SS and they will replace it in a heartbeat. Want something a bit more secure? They sell a secure mount that is not that expensive you may want to consider....and don't hesitate to ask for a reduced price or freebie since you went through a defective mount experience. All they can say is no. :-)
Happy Holidays to you and your family.
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