‎I want to monitor an outdoor camera on my computer to keep track of my dog. | SimpliSafe Support Home
 
wirthj's profile

Saturday, December 9th, 2023 8:32 PM

I want to monitor an outdoor camera on my computer to keep track of my dog.

1) When I put up a live view on my computer the view times out. I want to be able to glance at my computer to see what my dog is doing.

2) Also How do I Keep the Control Panel from making me sign in? I want to stay signed in.

Community Admin

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5.7K Messages

11 months ago

Hi @wirthj ,

Our cameras are primarily designed for rapid response for emergency situations, and not so much surveillance (which is what sounds like you're trying to do. It does help to have a stronger connection for your camera, and our troubleshooting guide here can help. But eventually, the connection will destabilize and time out.

The webapp does log you off automatically for security reasons (in case you're ever, say, at the office or at the cafe, and leave your computer unattended). Unfortunately, there is no way to disable that behavior at this time.

The smartphone app, however, stays logged in indefinitely so long as you keep checking your account on a regular basis.

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