@simplistuckon This approach is dumb...hundreds of recordings could be made over a 30-day period. The USER, the CLIENT, remember us who pay the bills? WE should have the ability to delete one or ALL recordings at a time of OUR choosing...
Once one of your SimpliSafe cameras records some footage, that recording is then stored on our servers for 30 days. During that time, you can view or download any of those videos through the timeline on your account on the SimpliSafe app or SimpliSafe.com. After 30 days, the recordings are deleted from our servers.
I would also like to be able to delete all the videos at one click. I live next to a park that has lots of foot traffic and get at least 50 videos a day.
I live by a park and get hundreds of foot traffic every day and my phone gets filled by videos. It would be nice to be able to delete all the videos at one click and not wait for simplisafe to do it once a month.
is it true that I can not delete videos showing in my timeline unless I have a paid account with you? When I go to the timeline, I cannot highlight any individual entry.
Accepted Solution
davey_d
Community Admin
•
4.3K Messages
5 months ago
@stevecy apologies for the site issues. But we also have an updated answer:
Your videos are stored on your Timeline for 30 days, after which each video is automatically removed.
You can also remove individual videos right away:
0
0
simplistuckon
225 Messages
2 years ago
The events will still show on the timeline, but the videos will be gone.
2
0
dwjohnson222
2 Messages
2 years ago
0
0
simplisafe_admin
Community Admin
•
491 Messages
2 years ago
Once one of your SimpliSafe cameras records some footage, that recording is then stored on our servers for 30 days. During that time, you can view or download any of those videos through the timeline on your account on the SimpliSafe app or SimpliSafe.com. After 30 days, the recordings are deleted from our servers.
SimpliSafe Social Team
SimpliSafe Home Security
0
0
samiian
2 Messages
7 months ago
I would also like to be able to delete all the videos at one click. I live next to a park that has lots of foot traffic and get at least 50 videos a day.
0
samiian
2 Messages
7 months ago
I live by a park and get hundreds of foot traffic every day and my phone gets filled by videos. It would be nice to be able to delete all the videos at one click and not wait for simplisafe to do it once a month.
0
0
stevecy
1 Message
5 months ago
I don’t see the response. Where do I go to find it
1
0
itsjustjoi1
2 Messages
5 months ago
is it true that I can not delete videos showing in my timeline unless I have a paid account with you? When I go to the timeline, I cannot highlight any individual entry.
1
0
gmoten7
1 Message
5 months ago
Even with paid account and manual deleting they seem to come back so really no way to delete permanently
1
0