‎Getting the camera doorbell but we don't have a doorbell. | SimpliSafe Support Home

Saturday, January 12th, 2019 4:04 PM

Getting the camera doorbell but we don't have a doorbell.

Hello, this may sound stupid so thanks for taking time to read/answer. We purchased a system and it automatically came with the free doorbell camera. However, we don't have a doorbell. Will we have to install a doorbell to use the camera or can we use it on it's own? Again, sorry if this is a silly question.

Accepted Solution



5.4K Messages

5 years ago

@ yestrdaynvrfades, there are no stupid questions, only thing stupid is not asking.  Yes, you have to have a wired doorbell to use it. If you have a crawl space under your house or basement, may not be that hard to install. You will need the doorbell, a wires to a transformer and to a chime.

Just did a google search and appears to be about 200 in cost if you hire someone to do it for you.

Official Response

Community Admin


4.8K Messages

1 year ago

Hi all,

Yes, the Video Doorbell Pro does need to plug into an existing wired analog doorbell system, for both power and sound.

If you'd prefer a wireless solution for watching over your doorstep, you might be interested in the Wireless Outdoor Camera. Learn more here.

216 Messages

5 years ago

So this won't work with any additional wireless chimes?  Bummer!

44 Messages

5 years ago

Its crazy this is advertised at working with nearly any doorbell, yet it doesn't work with wireless doorbells, or digital doorbells, which is what 99% of newer doorbell installations use.

86 Messages

5 years ago

You can sell it and then buy a ring doorbell.  I use ring via battery power and I have the solar frame around it so it always stays charged.  You would incur a $3 monthly charge with ring if you want to save video.

49 Messages

5 years ago


Things like this would keep me away from Ring.

5 years ago

Thank you for all the help!

18 Messages

1 year ago

Please make WIRELESS video door bell available

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