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eamail2001

81 Messages

Sunday, August 20th, 2023 5:34 PM

Forcing outdoor camera update

I have two outdoor cameras for the longest time they have different SWversions. one is 1.15.6.391 the other is 1.16.9.778 how can I force the lower version to update?

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Updated 

1 month ago

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emily_s

Community Admin

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1.3K Messages

1 month ago

@eamail2001 Camera firmware updates should happen automatically. However, if you move the camera that is not downloading an update near your WiFi router and Base Station, and then remove/re-add the camera to your account, it should help trigger an update.

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eamail2001

81 Messages

@emily_s​ I tried this for both camera and during re-setup it checked for camera update and said camera(s) are up to date. But they are still showing different FW versions. I am also not sure what the latest outdoor camera update is?

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1 month ago

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emily_s

Community Admin

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1.3K Messages

@eamail2001​ The latest Outdoor Camera firmware version is 1.16, so one of your cameras is already up to date. If removing and re-adding your other camera did not help trigger an update, it should automatically update soon.

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1 month ago

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eamail2001

81 Messages

@emily_s​ well it's not and the camera that is almost twice as far updated all on it's own.

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1 month ago

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