False Advertising - Why do you do it?

@captain11​ 50ft is just my guesstimate based on personal experience. Only going through one exterior wall.

I moved the router to approximately 15-20 ft and the camera still had connectivity issues. My router would need to be on my front porch for this product to work.

@mcoon147​ Thank you for the additional information.  My two outdoor cams are about 30-40 feet, one in the front and one in the back of the house, with the base forming the tip of a triangle between the two. Wake up to streaming is too long but they do work reliably besides that, both for motion detection, streaming and reliabile connectivity.  Have Google WIFI mesh system, one router and 3 remote points. The closest that servers both is about inbetween the two outdoor cameras in our masterbedroom, with the base in the next guest bedroom. Two story colonial, approx. 2600 sq feet.

@zimerclan​ Okay, I am definitely interested on the 50 foot requirement for the outdoor camera and base, but on your post for "most of their devices"? Why? Yeah, I've been a customer for over 10 years, hate ADT and overall very happy with the performance of my SS3 system, as are all of the other 30 or so systems I have recommended and placed.  Outdoor camera is too slow loading but I and others I know have not experienced what others have...and its got to be fixed, but what other issues are you having with the "junk"?

in a nutshell SS oversells and under delivers IMO 

I have a detached garage within 30 feet of the home , stick frame and stucco (no metal)  the garage can't implement the door alarms because they have terrible range , same for the water detectors  

the APP hangs often , the battery life is not great, outdoor camera is ridiculous with its load time ,, the rest of the cameras all have their "offline" issues despite being close to the station .. 

I am unsure if there is a better brand but between the influencers they bribe to lie and the empty promise advertising  I would not buy this again ,, and yes I have the newest setup 

@zimerclan​ Sorry to hear of your issues. I've had wall issues (log cabin), but was fortunate to find windows facing the directions that worked for me. Not sure how your stucco is attached, but I've always seen a metal grid (thicker than chicken wire) attached to the house frame, then stucco applied to weave in and about the metal. Any chance your stucco may be similarly attached?

@mcoon147​ Sounds like what I did for most of today. My modem has always been outside in my carport, since I have an office across my driveway, and it allows both log buildings to receive internet. I do use a wi-fi extender in my living room (farthest from the modem). I was setting up my first outside camera, and it would work fine inside, then I would walk it outside to where I wanted to mount it, and after a few minutes I would lose the signal. Moved the base station, and the wi-fi extender, a few times, and tried again a few times, This time the signal stayed with me a few minutes, but camera movement caused loss. I mounted it anyway, let it set for a few minutes and tried. It's been working since at 1080p, battery only. Actually set one up at 200+ ft. See my other post for more detail on that one, but same issues at set-up. Just finally installed it and tried, having had a signal there for a minute or two before dropping out. So far so good, but a long day.

PS- I think part of my issue was that my cellphone wi-fi that I was using to monitor the camera was also occasionally dropping out, complicating my understanding of the issue. I found I was trying to re-establish the camera connection, when in several instances, it was actually the phone connection. I just remembered this, so thought I should add it.