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matthew_g's profile

Tuesday, January 16th, 2024 4:59 PM

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Environmental Alarms Triggering Outdoor Camera Siren

Recently I had a freeze alarm from one of my temperature sensors and the alarm sounds an alert and chime on the base station; however, sounded the siren on my outdoor cameras. . . all of them at 3:00 AM. 

Has anyone else had this experience?

And to SimpliSafe, are there any plans on creating a setting so that environmental alarms (i.g. Freeze, Heat, Water, etc.) do not set off the siren for the outdoor cameras?

Love that the feature is there for perimeter alarms, but I don't think the neighborhood needs to know about my temperature sensor alarm. :)

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Environmental Alarms Triggering Outdoor Camera Siren

Official Response

Community Admin

 • 

5.5K Messages

4 months ago

Hi @matthew_g ,

The Wireless Outdoor Camera's built-in siren should be triggering only for burglar alarms, and shouldn't be going off for environmental hazard alarms. I've requested an investigation from our internal team, and we might reach out to you soon!

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