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Sunday, June 14th, 2020 11:15 PM

Doorbell Humming

After installing a camera for my back door. My doorbell box inside the home is now making a "buzz/humming" sound.

This post refers to an issue that can be resolved by the Doorbell Chime Connector. For more info, click here.

99 Messages

4 years ago

This is a common problem. Too bad this forum is not searchable. I believe support can send you a module to plug into your doorbell chime. I just put a 10 ohm resistor across the chime connectors and that fixed the issue.

1 Message

This is helpful. Thank you

1 Message

How do you put the resistor across the chime connectors? Novice here. I dont know what Im looking at.

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9 Messages

4 years ago

You can short a 10ohm resistor across the inside door bell terminal and that will alleviate the humming.  This bleeds off just enough current to keep the doorbell from trying to engage.

1 Message

Thanks for posting the solution. Since it's a common problem, SimpliSafe should pin this or include it in the instructions. With no forum search box, I'm glad I found this thread without having to click through many pages. Fortunately, I had a 10 ohm resistor (cannibalized an old radio!). There's still a slight hum but it's not noticeable with the cover on.

4 years ago

Thanks for posting this information. I checked with my local electronics shop and they asked me how many watts it needs to be. Anybody know what wattage worked for them?

99 Messages

I used a 10 ohm 1/2 watt

1 Message

4 years ago

Hi, can I put the resistor across the terminals inside the doorbell? If not, which of the 3 wires in the doorbell chime do I put the resistor across?
Thanks!

1 Message

4 years ago

I have both a front door and back door video pro camera doorbell.  Inside doorbell chime is humming.  Do I put a resistor from the front terminal to the middle transformer terminal, and then another resistor from the back terminal to the middle transformer terminal?  Does anyone know?

Thanks!

1 Message

3 years ago

Had this same issue. First person I spoke to at technical support didn't understand the issue. Spent a long time looking online for a resistor that would work and be simple. But then I tried technical support again the next day, and right away I was told this is a known issue and they're mailing me a component to install to regulate the power at no charge. Call technical support until you get someone that's familiar with the issue.

1 Message

I have this issue and just spoke to support.  They referred to the component as a "chime connector".  Sounds like a common issue and I should have the free part in a couple days.  They also threw in a month of service for free for the inconvenience!

3 Messages

For reference, it's called a chime connector. Called Simplisafe and they're mailing one out.

1 Message

2 years ago

I received the Chime Connector but still had the buzzing. I found out the solution at this website: https://keithjonesit.com/simplisafe-doorbell-buzz/

1 Message

@keithjonesit​ 

if I follow his ultimate solution correctly he didn’t even need the chime connector, correct? just needed to make sure the power was aligned and to bypass one of the connections 

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