
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
2 Messages
Monday, May 18th, 2020 3:23 AM
Can't change Wifi network on cameras
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5 months ago
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sevensiamesecats
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2.2K Messages
3 years ago
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robertocazzaro
2 Messages
3 years ago
It's really not that big of a deal on the normal camera, but a real pain in the neck for the doorbell one, where I need to take things apart to reach the reset button.
Also, the instructions here are completely wrong, which only adds to the frustration: https://support.simplisafe.com/hc/en-us/articles/360029925971-How-do-I-change-the-WiFi-network-my-camera-is-using- Notice how it starts with "If your camera is currently connected to WiFi:", but if you follow those instructions you get nowhere. It should say "you can't change your wifi network, you need to reset and re-configure your camera"
Pretty sure that resetting a camera also makes it impossible or at least hard to recover old videos. By resetting you are basically adding a new camera to the system, and need to reconfigure it from scratch.
Being able to change SSID and password from the app would be a much better user experience
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davehe
1 Message
5 months ago
I had that problem, but I found a way through. If you pull the camera off of the housing (you may need a tiny hex wrench to release it) it will cut the doorbell camera off from its power source. So when you reattach it you can configure it just like it was a new doorbell camera.
For other cameras just pull the power cord off and reconnect.
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