‎Can I recover deleted videos? | SimpliSafe Support Home
 
summersellman's profile

Sunday, October 23rd, 2022 5:06 AM

Can I recover deleted videos?

An authorized user deleted videos from my account. Can I recover them somehow?

Official Response

Community Admin

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5.2K Messages

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70 Points

1 year ago

Hi @summersellman ,

I'm sorry to say, but no. There is no way to un-remove videos once they've been removed from your Timeline.

1 Message

@davey_d​ that really stinks because there is a video which someone else deleted and I need. If there was a court order would you recover it then?

Community Admin

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2.4K Messages

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10 Points

@tanyagatewood,

SimpliSafe has never disclosed user video to law enforcement without the consent of our customers or when legally required to do so in connection with a search warrant. Consumer privacy is a core value at SimpliSafe, and therefore, as a matter of practice, we do not share this data with law enforcement unless required to do so by law. 

1 Message

1 year ago

I didn't remove the past video recordings so how can I view them and download them to my computer?

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