1 Message
cameras offline
Anyone having issues with cameras going offline? I have 3 cameras at my house, all within 25 feet of the base station which is within 4 feet of my router. Without warning, all 3 cameras dropped offline.
You camera's connection can be affected by a variety of factors, and an "offline" status means that it requires troubleshooting. For more info, please visit our Help Center here. |
sherrymaw
1 Message
3 years ago
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rowmania4
1 Message
3 years ago
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sgjava
13 Messages
3 years ago
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tboy0909
7 Messages
3 years ago
Sooooo... if one is streaming the camera on a desktop, android app or url on android they will ALL timeout on the sign in account.
Is this correct ?
ENGINEERS !!!
If this is the case PLEASE change that coding so I can watch the camera streaming 24/ 7 like is advertised.
This is ridiculous !!
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sevensiamesecats
Advocate
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2.2K Messages
3 years ago
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dave_2036
168 Messages
3 years ago
At the top of the page "Watch live HD Video and audio 24/7 for free from your smartphone, tablet or computer."
In the features section near the bottom of the page "24/7 Free Live Streaming".
https://simplisafe.com/simplicam-security-camera
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johnmedalen
1 Message
3 years ago
Was working just fine - no change in router or base location.
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simplisafe_admin
Community Admin
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510 Messages
3 years ago
To be clear, the camera was flashing white and you went through the SimpliSafe app to add it back to your account and then the camera started blinking red after scanning the QR code? After it started blinking red, the camera should have given an audible error message about what went wrong; do you recall what the message was? If not, it may help to do a hard reset of the camera by holding down the reset button (on top of the indoor camera, larger button on the rear of the Video Doorbell Pro) for 15 seconds. After about a minute, the camera should reset and prompt you to install it again.
SimpliSafe Social Team
SimpliSafe Home Security
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