‎Xfinity Mobile alerts | SimpliSafe Help Center
 
T

Friday, July 10th, 2020 11:22 PM

Xfinity Mobile alerts





Advocate

 • 

2.8K Messages

3 years ago

^ They don't respond on the forum, unfortunately, you'll have to call them for assistance.

1 Message

2 years ago

I have the same issue. Why can't Simplisafe send alerts to my Xfinity mobile account? This is 2021 and Simplisafe is supposed to be the best, most advanced security system in the world.

frankdef@comcast.net

Community Admin

 • 

491 Messages

2 years ago

Hi @frankdef,

Unfortunately, Xfinity Mobile doesn't have its own SMS -> Email gateway and generally uses Verizon's [phonenumber]@vtext.com. Many of our customers have had success using the PagePlus/StraightTalk option. Give that a try and let us know if it works for you.

SimpliSafe Social Team
SimpliSafe Home Security

1 Message

I still have same xfinity sms  issue that I inquired about years ago. Disappointed its still not resolved. . PagePlus/Straight talk does not work either. Any other ideas for Washington state?

Community Admin

 • 

491 Messages

2 years ago

Hi @arlene707,

Are you having problems verifying your cell phone number for these alerts, or were you able to verify it but are still not receiving any SMS alerts? Let us know and we'll do our best to help you out.

SimpliSafe Social Team
SimpliSafe Home Security
New to the Community? Get started by reading our Welcome Post.