11 Messages
Web app not opening
I keep getting redirected from my login and then setup /verification of my new system when I try accessing it from my laptop.
The correct page does flash momentarily. (how I found the address)
When I manually type in the correct address for the app it redirects to the setup system screen.
The phone app is no issue.
davey_d
Community Admin
•
5.7K Messages
3 years ago
Hi @astringernicholas1 ,
Just to make sure I have this right: You already have an active account. When you log into the SimpliSafe app on your phone, you're able to see your account and control your system as normal. But when you log in through the webapp, you're being taken to the setup screen that's prompting you to activate your system?
If you could let me know the following, I can take this to our dev team:
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