‎VPN and mobile app | SimpliSafe Help Center
 
R

Thursday, July 16th, 2020 9:39 PM

VPN and mobile app



Accepted Solution

225 Messages

3 years ago

That's a problem with your VPN, not the simplisafe app.  Mine works fine through a VPN.

41 Messages

3 years ago

iOS 13.5.1, SimpliSafe app Version 2074.31.0.  No issues using the VPN.  Check with your VPN provider, as all VPNs are not created equal.

1 Message

3 years ago

The issue is that something changed. I've had the same VPN that worked for 3 years. Nothing changed publicly with my VPN, but I did get an update with Simplisafe 3 days ago that made it stop working....

27 Messages

1 year ago

Yes You have to eliminate the VPN in your Mobile phone to using the SimpliSafe . Because VPN has to something blocked your IP address so that why you don't use SimpliSafe properly on your mobile phone.

New to the Community? Get started by reading our Welcome Post.