‎Use SimpliSafe system to protect against EXcursions (not INcursions) | SimpliSafe Support Home
 
ERinSTL's profile

Friday, September 23rd, 2022 3:52 AM

Use SimpliSafe system to protect against EXcursions (not INcursions)

Home with dementia patient who is prone to wander. I want to receive more than a push text or email when an alarm is tripped. Can the app be made to trigger an alarm on my cell phone, like a clock alarm?

Official Response

Community Admin

 • 

5.7K Messages

3 years ago

Hi @ERinSTL ,

Currently the use case you describe is not possible. You can possibly just disable the alarm siren on the system, so if there was a triggered alarm, you'll get a call, but no sound. But that setting goes for the whole system.

2 Messages

@davey_d​ Thanks for your reply. My post was more of a suggestion for future app development, not a "How can I ..." but getting a phone call instead of the base station siren gets me pretty close to what I want. How do I do that? I tried to figure it out in the app, but it wasn't clear.

I did not make it clear that I haven't subscribed to a monitoring plan, so that may change your recommendation.

I view it as an essential feature of the Android app that the system provide a cell  phone alarm whenever a sensor is tripped. A siren at the base station is not sufficient.

(edited)

Community Admin

 • 

5.7K Messages

@ERinSTL​ ah, I understand. We do have a section on this Community for Product and Feature Requests.

But you're right, getting an actual phone call would require Monitoring Service (at least the $17.99 Standard Plan).

Without a subscription, the Push Notification would be the only option.

SimpliSafe Logo
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.