4 Messages
unable to receive a confirmation code to verify my phone number
Hi. I am unable to receive a confirmation code to verify my Consumer Cellular phone number.
Is SimpliSafe not able to communicate with Consumer Cellular phones?
Thanks,
Doug
Is SimpliSafe not able to communicate with Consumer Cellular phones?
Thanks,
Doug
simplisafe_admin
Community Admin
•
535 Messages
4 years ago
While we are continuing to look into this issue, at this point, we believe that what is most likely occurring is that the text messages are getting caught up in T-Mobile's Email to SMS gateway spam filter.
Regarding the Push Notification issue that you seem to be having, while the Activity alerts for both arming and disarming of your system will come through immediately, the Alarm alerts will only come through once the system has entered Alarm mode and the Siren has started to blare. At this time there are no alerts for the Entry delay having been triggered.
SimpliSafe Social Team
SimpliSafe Home Security
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simplisafe_840
16 Messages
4 years ago
Why do people with other carriers have this problem?
Just 3 posts above there is a person with Verizon who has this problem.
Stop charging people MORE for something they CAN'T USE
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TheBear
1 Message
4 years ago
The push notifications does nothing, I have always had the push notifications activated.
Please help SS and fix this issue, I need the text notifications for the vacation house, I get tons of push notifications in my phone, almost too many, so I generally ignore them.
Also, SS can you post the phone number that you send the validation codes from please? Want to check my blocked list and make sure that number is not on the blocked list.
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jjshine
1 Message
4 years ago
I still cannot receive a code to verify my cell number which has worked fine with SS for about 6 yrs and then stopped working about 3-4 weeks ago . John
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bobby
6 Messages
2 years ago
Mint mobile isn't even an option...
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