‎Unable to Connect to Base Station | SimpliSafe Help Center

Saturday, November 9th, 2019 9:51 PM

Unable to Connect to Base Station

I had to change my wifi router password today,  No issues with any devices running off my wifi, except my SimpliSafe system.  I'm unable to connect with the Base Station no matter what I do.  I edit the wifi password in the SimpliSafe app on my phone, but it won't connect.  So now, I can't set the alarm.  Not sure what the issue is or what to do to resolve it.

Frustrating trying to call them too, disconnected, etc.  Not very happy right now....

2 Messages

4 years ago

Figured it out myself. You MUST edit wifi setting on the keypad, otherwise looks like it won't take.
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