‎Timeline previews no longer working | SimpliSafe Support Home
 
markmacconnell's profile

Tuesday, April 25th, 2023 3:18 AM

Timeline previews no longer working

After the latest update to the iOS app, my video previews on the timeline no longer show.

2 Messages

10 months ago

Same here. Outdoor cameras responses greatly improved, just wish the timeline previews would work again. 

Community Admin

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2.4K Messages

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10 Points

10 months ago

Hi @markmacconnell and @Fun4days, 

I'm sorry to hear this! Have you tried removing the SimpliSafe app from your device and downloading it again? 

2 Messages

@emily_s​ I guess there was an update for ios that was released for the app. It resolved my issue. 

72 Messages

10 months ago

For some reason SimpliSafe has now made it extremely convoluted to delete videos. I have 5 cameras and I have to switch between screens for deleting each and every video. It is u geeky annoying and utterly amateurish. FIX IT, SimpliSafe. 

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