‎Timeline previews no longer working | SimpliSafe Support Home
markmacconnell's profile

Tuesday, April 25th, 2023 3:18 AM

Timeline previews no longer working

After the latest update to the iOS app, my video previews on the timeline no longer show.

2 Messages

1 year ago

Same here. Outdoor cameras responses greatly improved, just wish the timeline previews would work again. 

Community Admin


2.9K Messages

1 year ago

Hi @markmacconnell and @Fun4days, 

I'm sorry to hear this! Have you tried removing the SimpliSafe app from your device and downloading it again? 

2 Messages

@emily_s​ I guess there was an update for ios that was released for the app. It resolved my issue. 

72 Messages

1 year ago

For some reason SimpliSafe has now made it extremely convoluted to delete videos. I have 5 cameras and I have to switch between screens for deleting each and every video. It is u geeky annoying and utterly amateurish. FIX IT, SimpliSafe. 

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