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5 Messages
Tuesday, April 25th, 2023 3:18 AM
After the latest update to the iOS app, my video previews on the timeline no longer show.
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2 Messages
1 year ago
Same here. Outdoor cameras responses greatly improved, just wish the timeline previews would work again.
Community Admin
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3.1K Messages
Hi @markmacconnell and @Fun4days,
I'm sorry to hear this! Have you tried removing the SimpliSafe app from your device and downloading it again?
@emily_s I guess there was an update for ios that was released for the app. It resolved my issue.
72 Messages
For some reason SimpliSafe has now made it extremely convoluted to delete videos. I have 5 cameras and I have to switch between screens for deleting each and every video. It is u geeky annoying and utterly amateurish. FIX IT, SimpliSafe.
Fun4days
2 Messages
1 year ago
Same here. Outdoor cameras responses greatly improved, just wish the timeline previews would work again.
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emily_s
Community Admin
•
3.1K Messages
1 year ago
Hi @markmacconnell and @Fun4days,
I'm sorry to hear this! Have you tried removing the SimpliSafe app from your device and downloading it again?
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sugakuga
72 Messages
1 year ago
For some reason SimpliSafe has now made it extremely convoluted to delete videos. I have 5 cameras and I have to switch between screens for deleting each and every video. It is u geeky annoying and utterly amateurish. FIX IT, SimpliSafe.
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