2 Messages
simplisafe not compatable with my device?
why is the android app from the playstore saying its not compatible with my device?
I have an android 14 up to date pixel running graphene os with google services installed.
2 Messages
why is the android app from the playstore saying its not compatible with my device?
I have an android 14 up to date pixel running graphene os with google services installed.
worthing
702 Messages
9 months ago
"with google services installed"
This seems like an unusual thing for someone to specify. Did those services not used to be installed on your phone and/or were they modified in some way previously?
For what it's worth, I'm running Android 14 (UP1A.231005.007) on a Pixel 6 Pro and had no problems re-installing the app just now after I uninstalled it. What build, exactly, are you running? Is there anything at all different about how you installed that build versus the normal OTA process that 99.999999% of Android users use?
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emily_s
Community Admin
•
3.1K Messages
9 months ago
@jbakunis The SimpliSafe mobile app is only compatible with Android 9 or above. Since you're running Android 14, your device should certainly be compatible.
Is the SimpliSafe app currently downloaded on your phone? Or is this a new device that you're trying to download the app on. If the SimpliSafe app is currently downloaded on your device, it may help to remove it and try downloading it again.
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markmajoris
1 Message
3 months ago
I purchased a Simplisafe security system for my 90 year old mom who has no cell phone, iPad or computer. I was told by the company that i can purchase a streaming device such as a Roku or ONN and download their app from the play store to work on a television. Both Roku and ONN does not have the Simplisafe app. Any ideas on what devices might have this app?
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