‎Request: FaceID for SimplieSafe App | SimpliSafe Support Home
 
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Friday, February 5th, 2021 5:18 AM

Closed

Request: FaceID for SimplieSafe App

I'd love it if the SimpliSafe iOS app checked FaceID before letting me arm/disarm/manage my alarm. Technically the phone locks with FaceID already, but it feels more secure for sensitive apps to require a second auth. Many other secure apps like bank apps, password managers, etc. do this.

This conversation has been merged. Please refer the main conversation:

Biometric Authentication at Login

Community Admin

 • 

521 Messages

3 years ago

Hi @getadam,

While we do currently offer the option to secure the SimpliSafe app with a PIN using the App Lock feature, we have forwarded your request to have a Biometric App Lock to our dev team. In the meantime, if you'd like to set up the App Lock PIN, you can do so by following these steps:

  1. Open the SimpliSafe app and log in to your account
  2. Press the ‚ò∞ Menu button in the upper left-hand corner
  3. Tap on your email address
  4. Select Configure App Lock
  5. Enter the PIN that you'd like to use twice to enable App Lock

SimpliSafe Social Team
SimpliSafe Home Security

103 Messages

3 years ago

My iOS app DOES use FaceID to unlock the Simplisafe app.

When I select Configure App Lock, I select a PIN and then the app asks me if I want to use FaceID. I say yes, and then it will do a face scan and unlock the app, bypassing  the PIN entry screen...

Community Admin

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521 Messages

3 years ago

Hi all,

Thank you for correcting us @danieljustice! Yes, this feature is already included, and as danieljustice mentioned, you will be prompted to set up your FaceID or TouchID to unlock the SimpliSafe app after choosing your PIN.

SimpliSafe Social Team
SimpliSafe Home Security

2 Messages

1 year ago

I need to get into my account by my iPhone face because what ever I do I cannot get the password to work. I have changed it several times.

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