‎Recording rotation in Timeline on App (iOS) | SimpliSafe Support Home
 
krstrick's profile

Monday, May 31st, 2021 1:44 PM

Recording rotation in Timeline on App (iOS)

Is there a way to allow the recordings from the time line to play in portrait mode on the IOS app. They can be watched live this way, but not from the time line.

My better half says it used to work but no longer does.

If not, consider this a request to make them so.

Community Admin

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5.3K Messages

3 years ago

Hi KRStrick,

That seems to be an issue with the iOS version of the app. There's already a ticket about it and we'll get it resolved in a future update.

For now, if you need to have a larger view of your recordings, you can try downloading them to your phone, and using the Photos app to play the video full screen.

- Johnny M.
SimpliSafe Home Security

Community Admin

 • 

5.3K Messages

3 years ago

Great news for KRStrick and anyone else having this issue! The fix has already been pushed to the latest version of the app, so you'll just need to update and the full screen button's functionality will be restored.

- Johnny M.
SimpliSafe Home Security

136 Messages

3 years ago

So it is! Nice!
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