Outdoor cam DOES NOT give indication of being offline

PROBLEM: Outdoor cam camera doesn’t indicate it is offline.

-- when on “cameras” page--camera still shows last picture during use

-- after a “front page” pull down and refresh of system condition there is still no indication the camera is off line

-- even after an attempt to reconnect to the camera there is still no indication of offline status.

--example… on the black indoor camera within 2 minutes of disconnecting power I get an indication of “1 device not responding”

--outdoor camera--After 24 hours of the battery being disconnected there is still no system driven indication of a problem

--After a connection attempt to watch the live view of the outdoor camera.. The camera goes through the connection process and gets stuck in the “connecting” indication.

--Camera was tested within 3 feet of base station

-- when camera was fully operational Simplisafe CSM verified connectivity and using the connection test wifi reports all three bars and connection is solid.

-- Pretty please DO NOT tell me this is a problem with MY wifi connections/cache/software on phone etc. IT IS NOT on my end.

SOLUTION REQUIRED—Outdoor cameras need to show indications of problems once battery is removed.

--Caveat I understand that when replacing the battery this may drive a device not connected indication. However, just like the black indoor camera a short time frame (2 min?) of offline status (due to complete loss of power) there should be an indication to the system and UI the device is disconnected.

This has been submitted through a US representative.