702 Messages
Only Prompted For Okta Authentication Via Mobile Chrome and Firefox So Can't Log In From Mobile Browser
I'm unable to log into the SimpliSafe forums from my mobile device because both Chrome and FIrefox only show me an option for Okta authentication which doesn't work. If I go to the logon page from a desktop browser I can choose Okta or SimpliSafe authentication and I can log in if I chooses the SimpliSafe authentication option.
I assume y'all are using Okta for internal purposes? If so it's extremely poor form for that logon to show up on the customer logon page and you all should consider changing it ASAP. The URL that loads on my mobile browsers is:
https://simplisafe.okta.com/app/sprinklr/exkk2wf2oViwcgASP696/sso/saml
Mobile browser screenshot:
Desktop browser screenshot:
Official Response
davey_d
Community Admin
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5.6K Messages
2 years ago
@worthing extremely sorry about this. OKTA is, as you might have guessed, not meant for customer logins. It shouldn't be visible. I'll take care of it.
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worthing
702 Messages
2 years ago
Thanks for the reply!
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corbin794
1 Message
2 years ago
I'm getting the same webpage when I go to SimpliSafe logon. Finally, got logged on by doing a manual entry instead of the bookmark.
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