‎Multiple arming reminders? | SimpliSafe Help Center
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whoaru99

1.3K Messages

Thursday, April 29th, 2021 2:52 PM

Multiple arming reminders?

I see the arming reminder feature is on the SS Android-version app, and it allows setting multiple reminders.

I set up two reminders -

Away mode, every day, at 9PM
Away mode, every day, at 9AM

The 9PM reminder seems to work as expected, but I get reminder for the 9AM time, but the system was already armed in Away mode. I wish I would have taken a screen capture but will next time.

Question

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Updated 

7 months ago

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captain11

Captain

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5.4K Messages

2 years ago

Don't have an answer for you, but did want to comment this is a feature I will never use. After 20+ years of having an alarm system, it is 2nd nature to arm it leaving the house and going to bed.

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whoaru99

1.3K Messages

2 years ago

I'm in and out of two different alarmed places often, at least a couple different times per day, often more. Normally not a problem rearming but on occasion I get out of sync with all the fast paced activity I have this time of year. As well, the app arming/disarming has been unreliable for me for a week, maybe two or so. Push the buttons and it may or may not actually arm (or disarm).

But, it's reassuring to know you operate with machine-like repeatability. ;)

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captain11

Captain

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5.4K Messages

2 years ago

@ whoaru99 LOL. Ask my wife and she will tell you that turning the alarm on and off is about the only thing I do reliably.  Have a great weekend.

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davey_d

Community Admin

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4.8K Messages

2 years ago

Hey whoaru99,

So you're getting a reminder to arm your system even though it was already armed? This is great feedback. We'll bring it to our devs!

(edited)

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i8snook

1 Message

@davey_d​ I have also been getting multiple texts stating that my alarm was "armed home" or "armed away" and they have different time stamps(sometimes hours apart). This happens when the alarm has been on for extended time periods. It makes me wonder if my alarm was disarmed and then armed again with no interaction on my part. The only thing that keeps me at ease is that I never get an "alarm disarmed" notification before the "armed" notification.

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7 months ago

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whoaru99

1.3K Messages

2 years ago

Yes, this morning I again received the 9AM arming reminder for a system that has been armed for more than 24 hours.

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whoaru99

1.3K Messages

2 years ago

FWIW/FYI, still receiving the 9AM arming reminder even though the system is armed.

Reversed the order of the notifications in the app just to see if that might affect it, but still receiving the 9AM notice regardless if first or second in the list.

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captain11

Captain

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5.4K Messages

@whoaru99 did you try shutting off all push notifications, save, exit, go back in and turn the ones you want on again?  Of course, you shouldn't have to do this but it may work as a temporary fix.

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2 years ago

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whoaru99

1.3K Messages

2 years ago

Yeah, i did that just recently because it seemed like push notifications had stopped working for a while too. The push notices are back but the arming reminder keeps coming.

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cooperwright

3 Messages

2 years ago

This happens for me, as well. Not a big deal here as I just disregard it but wanted to chime in that it isn't an isolated case.

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