7 Messages
Multi Factor Authentication - SMS Phone Numbers
By default Simplisafe sends the MFA text to the first number on the list.
I put in my user name, then my password, and it automatically sends the text to that number. If I want it to go to another number, I have to select the other number, then it sends a second text.
I'd like to be able to select which number gets the SMS text before one is sent. Is that possible?
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Official Solution
emily_s
Community Admin
•
3K Messages
1 month ago
Hi @Cj962,
When using Multi-Factor Authentication, a verification code will be sent to your first primary contact by default. To select a different number to get a verification code, you will need to tap the > arrow on the right of the phone number to choose another number. Unfortunately, there is no way to select which number gets the code before the first text is sent.
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