7 Messages
Multi Factor Authentication - SMS Phone Numbers
By default Simplisafe sends the MFA text to the first number on the list.
I put in my user name, then my password, and it automatically sends the text to that number. If I want it to go to another number, I have to select the other number, then it sends a second text.
I'd like to be able to select which number gets the SMS text before one is sent. Is that possible?
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.
Official Solution
emily_s
Community Admin
•
2.9K Messages
24 days ago
Hi @Cj962,
When using Multi-Factor Authentication, a verification code will be sent to your first primary contact by default. To select a different number to get a verification code, you will need to tap the > arrow on the right of the phone number to choose another number. Unfortunately, there is no way to select which number gets the code before the first text is sent.
1