5 Messages
Moving & Account Transfer...Easier Way??
The SS support page suggests that if I am moving and leaving my system with my former house is to move ALL of the devices, cameras, etc. from the system and then the new owner will need to reconnect/install these same devices. This sounds overly burdensome and a fundamental pain.
Via the web app using a browser, cannot prior to us moving out they/we change the email address the contact names/notification contacts, credit card info, safe word, PIN to what they want and go from there?
There has GOT TO BE an easier way than what this page suggests?
https://support.simplisafe.com/articles/moving-support/im-moving-and-not-taking-my-system-with-me/63447826d9a8b404da76cbef
emily_s
Community Admin
•
3.1K Messages
1 year ago
Hi @mikemalloy0,
The process as stated in that Help Center article is correct. However, you don't need to remove all of the devices from your SimpliSafe system, just any Smart Locks and cameras. Any sensors you may have, like Entry Sensors, Motion Sensors, or Water Sensors can stay on your system.
0
0
mikemalloy0
5 Messages
1 year ago
Thank you Emily_s , but...
Is there an easier way?
Like using the web app via a browser, change the email address, the emergency contact names/notification contacts, the credit card info, safe word, PIN to what they want?
This would transfer ownership?
1
0