‎Mobile video doorbell notifications don't have thumbnails | SimpliSafe Support Home
 
ss_user2524's profile

Friday, November 29th, 2024 12:57 AM

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Mobile video doorbell notifications don't have thumbnails

Every major video doorbell/home security camera app (Nest/Wyze etc) have proper thumbnails in their notifications. SimpliSafe delivers notifications without any thumbnails, and clicking on it takes a while ("Processing video" or worse, some error). This is frustrating - as I just need to quickly review who came by etc. 

SimpliSafe is using its same notification mechanism as it does for its door open/panic/etc sensors (which they are great for!) but not good for video notifications. Just seeing "Something happened" in 2024 is annoying and useless (might as well have no notification!).

PLEASE IMPROVE THIS BASIC FUNCTIONALITY on both iOS / Android.

This conversation has been merged. Please refer the main conversation:

Camera Snapshot in Notification

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