‎Mobile app arm/disarm lag? | SimpliSafe Help Center
whoaru99's profile

1.3K Messages

Tuesday, April 27th, 2021 12:18 PM

Mobile app arm/disarm lag?

Community Admin


4.3K Messages

2 years ago

Hey whoaru99,

It wouldn't be unusual for a few seconds of lag while the server waits for confirmation from your Base Station. But it shouldn't be much longer than that, and shouldn't be failing entirely!

Have you found a difference in performance when your phone is on WiFi vs cell? Or if you try from the webapp?

- Johnny M.
SimpliSafe Home Security
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