1 Message
Lost all devices
Lost all my devices. When were they removed? What have I paid for a system that dropped my devices and didn’t protect my home.
1 Message
Lost all my devices. When were they removed? What have I paid for a system that dropped my devices and didn’t protect my home.
captain11
Captain
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6.3K Messages
2 years ago
@gmalvarado This issue has been posted about several times, and, if it happened to me I would not be a happy camper either. Suggest you call support immeidately to troubleshoot and see if they can restore your settings remotely, send you replacement equipment etc.
Please post your outcome here if you get a chance.
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davey_d
Community Admin
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5.7K Messages
2 years ago
Hi @gmalvarado ,
Something may have happened to your system at the hardware level, and we'll need to troubleshoot more in-depth. We may need to replace your Base Station. Please contact our Support team and we'll take care of you.
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