‎Latest app requires master pin every time | SimpliSafe Support Home
 
bob1f33b7's profile

Thursday, November 16th, 2023 5:20 PM

Latest app requires master pin every time

Latest version of app (Iphone at least) keeps asking for PIN to unlock app controls every time starting up. Support says this is correct. Any way to disable this "feature"?

2 Messages

8 months ago

Well, believe it or not  it has stopped doing that now.  Very odd since I would have thought it was something to do with the app not a central issue they could change irrespective of the app. Whatever, it seems to be fixed.

Community Admin

 • 

3.1K Messages

@bob1f33b7​ I'm glad to hear that the mobile app is working as intended for you now, but if you run into this again please let me know! 

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.