‎iPad SimpliSafe app problem | SimpliSafe Support Home
 
cornholio's profile

Wednesday, February 26th, 2020 9:25 PM

iPad SimpliSafe app problem

Just reporting an issue with the iOS app on an iPad.
iOS version:   13.3.1
SimpliSafe app version:  2074.12.0

On the timeline when I view either a System Armed or Disarmed, the share/download video doesn't work.  Selecting the up arrow in the lower right corner of the video, exits the program and puts you back on the Home screen.  On an iPhone, using the same iOS and SimpliSafe versions allows share/download.

51 Messages

4 years ago

I have the same problem.

41 Messages

4 years ago

Upgraded to SimpliSafe app version: 2074.13.0 on both iPad and iPhone and the results are the same as with SimpliSafe app version: 2074.12.0.  Works on iPhone, but not on iPad.
New to the Community? Get started by reading our Welcome Post.